The room was dirty when we arrived and the lobby smelled like bathroom spray the entirety of our stay. The transition from the main lobby to the stairs had a giant wet spot/dirty stain that was unappealing. We tried to eat at the restaurant the first night we got there and there was no host or hostess to seat us. Turns out there was one woman working as the waitress, bartender, and hostess. The menu in-person was not the same menu online and we ended up going to another restaurant. The gym was nice, but couldn't work out because it felt like it was 100 degrees in there. I call the front desk to cancel our 2nd night because it was so bad and she didn't ask why we were unsatisfied and didn't offer us another room. She wouldn't refund us. We left early anyways because it was do dirty and unsanitary. Would like a refund for not being able to stay the second night. Terrible service.
Terjemah